We value our tenants and we appreciate that the room you chose to live in isn’t just a room, it is your home and we want you to make the most of it. We appreciate that when something goes wrong, or needs fixing, response time is important. We will always do our best to assist you as soon as possible. However, lots of factors are at play. It isn’t just about you as tenants and your property manager, we must inform the landlord of the issue and act accordingly, sometimes our actions are limited by supply chain booking. We will make sure you are updated all the way.

Emergencies

Our office hours:

Monday- Friday:

9:00am - 6:30pm

Saturday:

10:00am - 1:00 pm

During Office hours:

020 8133 4505

Out of Office hours:

07572 468982

Useful Information

If you are a current tenant then please click here to find useful information about your tenancy to help you make the most of your home.  

© 2017 by Maison D'Etre. Registered in England and Wales Company number 11242085